Privacy Policy

Electric Medic, doing business as Electric Medic ("Company," "we," "us," or "our"), operates https://mrelectricmedic.com/ and the pages, forms, communications, and services made available through it (collectively, the "Site").

This Privacy Policy describes how we may collect, use, disclose, retain, and otherwise process personal information when you visit the Site, contact us, request services, interact with advertising, or communicate with us.

Information We May Collect

The information we collect depends on how you interact with us and which Site features are available.

• Identifiers and contact information, including name, postal address, email address, telephone number, and account or customer identifiers.

• Service and transaction information, including quote requests, appointment preferences, project details, service history, communications, and information you include in forms or messages.

• Device, network, and usage information, including IP address, browser and device type, operating system, referring pages, pages viewed, interactions, timestamps, and diagnostic data.

• Location information, including service addresses you provide and approximate location inferred from an IP address or device settings.

• Advertising and attribution information, including campaign source, referral information, ad interactions, conversion events, call or message attribution, and similar measurement data.

• Communication information, including emails, text messages, telephone call metadata, chat messages, and, where notice and consent requirements are satisfied, call recordings or transcriptions.

• Payment and commercial information if payment functionality is offered, generally processed by a payment provider rather than stored directly by us.

• Any other information you choose to provide.

Sources of Information

We may collect information directly from you, automatically through the Site, from advertising and analytics services, from customer relationship and scheduling systems, from communications providers, from social or review platforms, and from other service providers or publicly available sources.

How We May Use Information

We may use personal information for the following business and operational purposes:

• Responding to inquiries and providing quotes, appointments, products, or services.

• Operating customer relationship, scheduling, dispatch, support, and communication workflows.

• Sending transactional, service-related, informational, or marketing communications as permitted by law and your choices.

• Personalizing content and improving the Site, our services, and the customer experience.

• Measuring traffic, calls, leads, advertising performance, and conversions.

• Displaying, evaluating, and improving advertising across search, social, display, local-services, and other channels.

• Protecting the Site, preventing fraud or abuse, troubleshooting, enforcing terms, and maintaining security.

• Complying with legal obligations and establishing, exercising, or defending legal claims.

Cookies, Analytics, and Similar Technologies

The Site may use cookies, pixels, tags, local storage, scripts, analytics services, session technologies, and similar tools. These technologies may support essential functionality, remember preferences, understand usage, diagnose performance, measure calls or form submissions, attribute conversions, and evaluate or personalize advertising.

Some analytics may operate without cookies but may still process page, referrer, device, approximate location, and event information. Browser controls and any consent or preference tool made available on the Site may be used to manage certain technologies. Blocking technologies may affect Site functionality.

Advertising and Marketing Measurement

We may work with search engines, social networks, advertising networks, local-services platforms, and measurement providers to deliver, limit, personalize, and assess advertising. These parties may receive device, browser, interaction, hashed contact, conversion, or attribution information subject to their terms and applicable law.

Depending on applicable law, some advertising-related disclosures may be treated as targeted advertising, cross-context behavioral advertising, a sale, or sharing. Where required, we will provide applicable choices or honor legally recognized opt-out signals.

Email, Telephone, and Text Messages

If you provide contact information, we may communicate with you about your inquiry, requested services, appointments, account, or other relationship with us. Where permitted and with any consent required by law, we may also send promotional email or text messages about offers, discounts, reminders, or service updates.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase. You may reply STOP to an applicable text message to opt out and HELP for assistance, or use an unsubscribe method provided in an email. Transactional or service communications may continue where permitted.

Mobile information, text messaging originator opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose that information to service providers acting on our behalf when needed to deliver messages, provide support, maintain security, or comply with law.

Calls, Call Tracking, and Recording

We may use telephone and call-tracking services to route calls, understand advertising sources, measure service quality, and maintain communication records. Where calls are recorded or transcribed, additional notice or consent may be provided as required by applicable law.

How We May Disclose Information

We may disclose personal information in the following circumstances:

• To hosting, security, analytics, advertising, communications, customer relationship, scheduling, dispatch, payment, support, and other service providers that assist our operations.

• To advertising and measurement partners for campaign delivery, attribution, audience measurement, and related purposes, subject to applicable choices and law.

• To professional advisers, insurers, auditors, financing sources, and business counterparties where reasonably necessary.

• To law enforcement, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, security, or property.

• In connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.

• At your direction, with your consent, or as otherwise described when information is collected.

Third-Party Services and Embedded Features

The Site may contain third-party forms, maps, videos, reviews, scheduling tools, chat features, payment tools, social features, or links. Those third parties may process information under their own terms and privacy notices. We encourage you to review those notices before providing information.

Retention

We may retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, providing services, maintaining business and consent records, measuring performance, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, or security obligations. Retention periods vary based on the information and applicable requirements.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cross-Border Processing

We and our service providers may process information in Canada, the United States, and other jurisdictions. Privacy laws in those locations may differ from those where you live, and information may be accessible to courts, law enforcement, or regulators under local law.

Your Choices and Privacy Rights

Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion, portability, restriction, or information about our processing, and to withdraw consent or opt out of certain advertising-related processing. We may need to verify your identity and authority before completing a request.

You may manage browser technologies through browser settings and any Site preference tool. You may opt out of marketing communications using the instructions in the communication. We will not unlawfully discriminate against you for exercising applicable privacy rights.

Sensitive and Regulated Information

Unless specifically requested through an appropriate channel, please do not submit government identifiers, account passwords, financial account credentials, medical records, or other highly sensitive information through general Site forms. Additional notices or terms may apply if a service requires regulated information.

Children

The Site is not directed to children under 18, and we do not knowingly collect personal information from children under that age through the Site. If you believe a child has provided personal information, contact us so we can review the request.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective or last-updated date. Additional notice will be provided where required by law.

Contact Us

Questions, requests, or notices may be directed to Electric Medic by email jeremy@mrelectricmedic.com, or telephone (614) 980-0019, or mail at 625 EASTGATE PKWY, STE 6533, Gahanna, OH, US.